Refund policy

We don't typically accept returns, exchanges, or cancellations unless we made an error or there is a problem with your item.  Please contact us if you have any problems with your order.

On cut fabric, if we agree to a return, you may return your purchase within 7 days of receipt for a partial refund.

What is your return policy?
To return cut fabric, contact us before mailing. Refunds will not be given on returns without prior approval. A 15% restocking fee applies to returned fabric. The restocking fee is necessary to cover the cost of the return: processing your order, shipping your order, receiving and processing your return, adding return to inventory and because most returns must be resold at a discount. Customers are responsible for the cost of return shipping and original shipping will not be refunded.

Returned fabric must be in original condition. This means it must be un-cut, unwashed, smoke/odor-free, unmarked, etc.  We take care to ship your fabric to you unharmed and appreciate you doing the same.  Once the return is received and deemed re-sellable, allow up to 10 days for your refund to be processed. The returned goods must include a copy of the packing slip, your e-mail address, shipping address and phone number.

If you receive the wrong item, are missing an item, or an item was damaged, please let us know within 72 hours of receiving your package and we will gladly fix the mistake and absorb all shipping costs associated with this

We cannot accept returns on any books, patterns, notions, precuts or sale items. These are final sale and may not be returned.